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Stackly AI Industry Solutions

Powering IT, Finance, Manufacturing, Healthcare and Retail with automated ticketing workflows, AI routing and deep analytics.

Industries We Serve

IT & Software

IT Helpdesk Automation

AI-based classification, SLA tracking, auto-fix runbooks, and instant employee support.

Banking

Banking Incident Management

Handles outages, ATM failures, security alerts, customer escalations and audit compliance.

Manufacturing

Production Floor Support

Machine errors, process downtime, equipment alerts, maintenance automation.

Healthcare

Hospital Service Desk

EMR issues, lab system failures, doctor support, patient-care escalation routing.

Retail

Store & POS IT Support

POS outages, billing errors, network failures, warehouse automation workflows.

Education

Campus IT Operations

Student portal issues, ID card systems, WiFi, AV equipment automation.

Industry-Specific Capabilities

AI Routing Per Industry

Stackly AI models learn your domain workflows automatically. For example:

• Banking: Fraud, ATM, CBS, UPI, Loan systems • IT: Server, Cloud, Network, DevOps pipelines • Healthcare: EMR, LIS, PACS, HIS modules • Retail: POS, Billing, Stock Sync, ERP


Automation Designed for Each Sector

• Restart services, machine resets, auto scripts • API-triggered workflows • Auto escalation logic • 24x7 monitoring with predictive alerts

Industry Ticket Workflow

1. Event Trigger: System alert / client issue detected.
2. AI Classification: Auto-categorized based on industry terminology.
3. Smart Assignment: Routed to domain-specific specialist.
4. Runbook Execution: Automated diagnostic + fix scripts.
5. Verification: System validates success conditions.
6. Closure: Logged into industry compliance-ready format.